Printing
Printing needs are handled with a combination of desktop printers and several network printers. We are primarily an HP printer shop. We encourage the use of LaserJet printers, but also support a few InkJet and All-in-One units.
Consumables are handled by Lisa Young, who is the point of contact for toner cartridges.
Departmental Network Printing
Departmental Network Printers are a primary printing resource for graduate students. Faculty and staff are encouraged to use network printers for high volume outputs. Network printers are available for Windows and Linux output. Most have duplex and PostScript capability.
Desktop PCs are equipped with printer drivers for locally attached printers and printer drivers for relevant network printers. Linux users print to network printers by referencing them in appropriate print commands.
The department's Ricoh Copier also functions as a network printer and is available to faculty and staff for special printing needs.
A color LaserJet printer is housed in the main office. It is used for printing of maps, graphs, charts and other high-end products on premium paper, labels or transparencies. This printer is only available during staff office hours. It should not be used for non-color printing and use of it should be coordinated with front office staff to make sure the appropriate media are loaded when you print.
OIT ePrint Service
OIT provides a print management service called ePrint. Use of ePrint is tied to your DukeCard and NetID. ePrinting allows wireless laptop users the convenient flexibility to print all around campus.
ePrinters are installed in OIT public computer labs, dorms and other kiosk locations. There is an ePrint station in Soc/Psych, Room 133 (one of the OIT Public Labs) across the hall from the Sociology PC lab. Printers are high volume LaserJet units for black and white printing. Windows and Mac PCs must have the ePrint software installed, which is a free download from OIT.
Use of ePrint entails the following:
- From your PC, submit an output to the ePrint system.
- Go to any ePrint location.
Swip your DukeCard in the card reader and authenticate with your NetID and password at the print terminal.
- A list of your queued jobs appears.
- Select jobs to print.
ePrint is free for faculty and staff. Semester quotas are set for students, and outputs are allocated against a student's quota. Duplex printing is cheaper, which is a built-in quota incentive to reduce paper usage. Fee-based color printing, that cannot be applied to one's quota, is available in certain library locations.
Overall this service is valuable and well thought out. The down side is that printers are sometimes inoperable or producing substandard printouts. Check the printer status list before going to a location.