Scope of Services
The table below lists the service points managed by the Sociology Computing and Data Services staff.
Service Point |
Staff Contact |
Computing accounts |
Jackson |
Core Linux server infrastructure providing mail, web, file storage, statistical computing, data archive and backup services |
Jackson |
Desktop environment including setup and software maintenance |
Marks & Riggan |
Software installation, support and license compliance |
Marks & Riggan |
Network and desktop printing management |
All |
Network and desktop printing consumables (paper, toner and ink) |
Lisa Young |
Desktop equipment refreshes in accordance with Arts and Sciences policies |
All |
Procurement of hardware and software |
Jackson |
Hardware diagnosis |
Riggan & Marks |
Limited data recovery from failed hard drives |
Riggan |
Software problem evaluation and correction |
Marks & Riggan |
Limited home and mobile computing need support |
Marks & Riggan |
Network environment support and performance, in cooperation with campus networking services |
All |
Web site hosting for the department, affiliated programs, centers and research projects |
Jackson |
Webmaster and database services for departmental web sites |
Marks |
Personal webpage development consultation |
Marks |
Data resource acquisition and archiving for research needs |
Jackson |
ICPSR (Inter-university Consortium for Political and Social Research) consultation and servicing |
Jackson |
Secure data plan development and implementation |
Jackson |
Data management and programming consultation |
Jackson & Riggan |
File and document preparation consultation (includes spreadsheets, databases, graphs, charts and images) |
Marks |
Instructional technology support (Blackboard and iPod use) in cooperation with the Center for Instructional Technology |
Riggan |